Privacy & Cookies

 

ImmoVario.com ("ImmoVario", we or us) is committed to protecting and respecting your privacy and fully complies with the legislation in force regarding personal details protection, particularly the European “General Regulation of Data Protection” (RGPD).

This policy explains how we use any personal information that you provide to us through our website or otherwise.

 

Information we collect from you

We may collect and process the following information about you:

 

Information you provide to us

You may provide us with information in several ways, for example by filling in forms on our website or by corresponding with us by email. This includes information you provide when you subscribe for our Search Service, for receiving new listings by e-mail, for our Newsletter, or when you contact estate agents using forms available on our website.

Information we collect about you

When you use our website, we automatically collect information about your device, including your IP address, information about your visit (including how you got to our website) and how you use our services. We may combine this information with other information you have provided to us or which we have received from other sources.

 

How we use your personal information

We use your personal information for the following purposes:

 

Providing our services to you and fulfilling your requests

Marketing and advertising

* Providing you and others with information about services that we and/or selected third parties offer that may interest you or them, which may be based on inferences about your or their likely interests, based on your activity on our website.

* Customising or enhancing your experience of our services, which may use inferences about your likely interests based on your activity on our website.

* Delivering relevant advertising to you in direct communications from us, which may use inferences about your likely interests based on your activity on our website.

* Measuring and understanding the effectiveness of advertising we serve to you and others.

Service improvement

Ensuring that our content is presented in the most effective manner for you and your device.

Administering our website for internal business administration (for example, troubleshooting, data analysis, testing, research, statistical and survey purposes).

Protecting our interests and those of third parties and as part of our efforts to keep our services safe and secure.

 

Legal basis for processing

Our legal basis for processing your personal information for the purposes described above will typically be one of the following:

 

Consent

You have consented to us using your personal information for this purpose (for example by accepting our use of cookies, agree to receive marketing e-mails from us or create an alert for new listings by e-mail).

Legitimate interests

It is in our legitimate interests to use your personal information to operate, improve and promote our services (for example, when we customise your experience of our services or use your information for analytics purposes) and to protect our business.

Legal obligations

It is necessary for us to use your personal information to comply with a legal obligation.

 

Sharing your personal information

We may share your personal information with third parties in the following circumstances:

 

Agents, developers and other service providers

We provide your personal information to agents, developers and other suppliers when you ask us to do so. For example, when you enquire about a property, we will pass your personal information to the agent or developer handling that property. When this happens, the agents’ or developers’ own privacy policies will apply to how they use your personal information.

Our service providers

We may provide your personal information to our business partners, suppliers and subcontractors who provide services to us or where necessary to run our business and perform services that you have requested.

Analytics and search engine providers

We may provide information about your visit to analytics and search engine providers to help us improve and optimise our services. We generally only share this information in a form that does not directly identify you.

We may also share your personal information with third parties for the following reasons:

To obtain professional advice

We may disclose your personal information to obtain professional advice (for example, from lawyers or other kind of advisors).

To comply with a legal obligation

We may disclose your personal information if required to do so by legislation or in response to a request from law enforcement or another regulatory authority. We also may disclose your personal information to enforce our agreements with you or to protect the rights, property or safety of ImmoVario, its users or others. This includes sharing personal information with other organisations for fraud prevention purposes.

 

Handling your personal information

Transmission of information over the internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee its security and any transmission is at your own risk.

Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorised access, but we are not to be held responsible for any kind of damages and possible loss that may occur due to the presence of a virus or other elements which can produce alterations in the information system (software and hardware), electronic documents and files.

We keep your personal information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us.

 

Cookies

Our website uses its own and third-party cookies to compile statistical information on your browsing habits, to improve accessibility and to customize your experience by offering you content of interest to you and showing you personalized advertising and announcements. You may adjust the settings on your browser to refuse cookies, but some of our services may not work if you do so.

 

The kinds of cookies we use

* Functional cookies

These cookies allow us to remember choices you have made to provide a more enhanced, personal service. The information these cookies collect relates only to our website. We have several features which need to understand what you've been doing on the site recently, and to reduce the amount of times you have to do the same thing. For instance, you don't want to fill in the contact agent form again and again with the same data, so we store that information to reduce the time it takes and to make life easier. We also use functional cookies to track down misuse of our website and services.

In addition to cookies, local storage allows us to use a tiny bit of space on your machine to store information, in much the same way as cookies. We use this to store information which, we feel, enhances your journey through the site by remembering previous actions and making them default for the future.

* Analytical cookies

We use analytical cookies to measure visits to our website. This gives us a better idea about which sections are the most relevant to our visitors and what the most popular content is, so that we can tailor our website to the people who use it. We use third-party software from Abode Analytics and Google Analytics.

IP addresses are registered for use by our functional and analytical cookies; the resulting statistics and reports are not linked to personally identifiable information. We don’t need your permission to use functional and analytical cookies.

*Social media cookies

When you are logged in to our website, you can share various information using the social media buttons. To ensure that these buttons work properly, we use cookies from these social media platforms. We need to ask your permission to use these cookies.

With these cookies, these platforms can recognise you when you want to share something from our site. For more information about the cookies the social media platforms place on your computer and the data these cookies collect, you can read the cookies statement on their websites.

*Cookies for advertising and relevant offers

Our website may also send out cookies from other organisations so that we can deliver offers and information that is of use to you.

With your consent, we would like to show you information on our website that is more relevant to you and your interests. This is why we want to try to find out what catches your interest and what doesn’t. Based on the pages you visit on our website, you will be shown different information to that shown to other visitors, making our website more relevant to you.

Managing cookies

If you would prefer not to receive cookies from us, you need to change your browser settings. You will then receive a warning before cookies are used. You can also indicate whether you want to reject all cookies or just those from sites other than the one you are visiting. You can also have the browser remove all cookies already stored. It’s important to note that you’ll need to do this separately for each browser and computer or device you use.

You can always change your cookie settings at a later date. However, if you do not accept cookies, we cannot guarantee that our website will function to its full capacity. Certain features may also no longer function. What’s more, it could result in the cookie permission message appearing every time you visit. Rejecting cookies does not mean that you will not see any advertising, either: it just means that the ads you see are less likely to be relevant to you and will be repeated more often.

For more information about managing cookies in

• Google Chrome, click here
• Firefox, click here
• Internet Explorer, click here
• Safari, click here

 

Your rights

You have the right to ask us not to process your personal information for marketing purposes. You can do this at any time by clicking on the “unsubscribe” link in any marketing e-mail we send you or inform us otherwise.

Data protection legislation gives you the right to be informed whether we are using your personal information, access your personal information, to object to the use of your personal information for certain purposes, and the right to rectify, erase or restrict or receive a copy of your personal information.

We will handle your request in accordance with the applicable legislation. This means there may be legal reasons why we cannot fulfil all requests.

 

Links to third party websites

Our website may contain links to other websites. This privacy policy does not apply to those other websites and we do not accept liability for the content of any other website. Please check the privacy policy of any other website before submitting any personal information to it.

 

Applicable legislation

The applicable legislation in the event of dispute or conflict of interpretation of the terms that make up this legal notice will be the European “General Regulation of Data Protection” (RGPD) and Spanish legislation.

 

Contact

 

If you have questions about this privacy policy or the way in which ImmoVario processes your personal information, you can contact us via [email protected].